Returns & Refunds

Our return policy is designed to be fair and transparent. Please read the following conditions for returns and refunds:

Returns

Due to the personal and hygienic nature of fragrance products, we do not accept returns on opened bottles. We offer a Discovery Set so you can try all our fragrances before committing to a full-size bottle.

Damaged or Defective Items

If you receive a product that is damaged during transit or is defective, please contact us within 48 hours of delivery. We will arrange a free replacement for you. Please provide:

• Your order number

• Photos or a short unboxing video showing the damage

Refunds

Once your request is approved for a return (e.g. unopened and returned within 7 days), we will process your refund to the original method of payment within 5-7 business days.